Support

We're here to help you plan better trips.

FREQUENTLY ASKED QUESTIONS

How do I start planning a trip?

Open the Uro AI tab and describe where you'd like to go. Uro will generate a complete day-by-day itinerary based on your travel style and preferences.

How do I change my travel persona?

Go to your Profile tab and tap on your travel style card. You can retake the persona quiz at any time to update your preferences.

Can I share my trip with others?

Yes. Open any trip, scroll to the bottom, and tap "Export as PDF" to share your full itinerary with travel companions or family.

How do I store travel documents?

Navigate to the Profile tab and select "Travel Documents". You can upload flight tickets, hotel bookings, visas, and passports — all stored securely and accessible offline.

How do I delete my account and data?

Go to Profile → Settings → Delete Account. This permanently removes all your trips, documents, and personal data. Alternatively, email us at the address below.

Is my data private?

Yes. Your trip data and documents are stored securely in Google Firebase and are only accessible to you. We do not sell or share your data with third parties. Read our Privacy Policy for full details.

Which languages does Uro support?

Uro is available in English, हिन्दी, বাংলা, తెలుగు, தமிழ், मराठी, and ಕನ್ನಡ. The AI responds in your selected language automatically.

Does Uro work offline?

Saved trips, documents, and destination data are cached for offline access. AI features require an internet connection.

CONTACT US

Can't find an answer? We'd love to hear from you.

Email us at fairshare.contact@gmail.com and we'll get back to you within 24–48 hours.